28

Jun, 2017

The New RBdigital App

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It’s official: people of the Western Downs love Audiobooks. Whether it’s farmers listening as they do endless hours of tractor work, people listening as they commute to work or students reading for school (or fun!), we are listening to our books more than ever.

To meet this demand, Western Downs Libraries have made accessing audible content easier than ever, thanks to the new RB Digital app, which launched on Wednesday 28 June. This app will take the place of two of your favourites – Zinio and OneClickDigital.

Now you can browse all of your eAudiobooks and eMagazines in one place! If you’re having trouble accessing the app, or finding it difficult to search or check out items, please visit any of our branches and our friendly library staff will help walk you through it.

 

Frequently Asked Questions

 

How do I register in the app?

To use the RBdigital app, you need to register on your library’s RBdigital website using any browser.  In-app registration will be added to the RBdigital app in a future update.

 

How do I log into the new RBdigital app?

If you currently use OneClickdigital and/or Zinio for Libraries you can login using either your OneClickdigital username and password OR Zinio for Libraries email address and password.

If you have never used OneClickdigital or Zinio for Libraries, please go to RBdigital and register for RBdigital eMagazines or eAudibooks using any online browser.

 

I am trying to login but keep getting an error message

Have you tried resetting your password?

If not, please click the “forgot password” link, reset your password and try to login again.

If you still can’t login, please let us know the name of your library authority, your name, email address and library card number so we can look into this for you.

 

Can I view ALL of my checked out magazines in the app?
At launch you will be able to see up to 30 checked out magazines in the app.  These are arranged in issue date order – newest to oldest.

The ability to see all checked out items will be available in a future update.

 

Do we now have to return magazines?

No, the word “return” is used to be consistent with the rest of the app’s media types.  It’s just a simple way to quickly delete from your checked out titles.

 

Can I manage my account in the app?

No, you will still need to go to the library website via your browser to do this.

 

What will happen to the old OneClickdigital app if I don’t update it?

The old app will function as normal for only eAudiobook/eBook access.  When you “search” for titles, you will be taken to the new look RBdigital eAudiobook/eBook website (which replaces the old OneClickdigital website).

The app will continue to be available in this way until further notice.

 

How long can I continue to use the Zinio for Libraries app?

The in-app countdown will begin on 10th July and exist for 60 days.  At the end of the 60 days you will no longer be able to checkout and read newly checked out magazines from the app.  To do this, you must download and use the RBdigital app.

 

Is the RBdigital app available for all devices?

The RBdigital app is available for Apple, Android and Kindle Fire/Fire HD/X but not the Windows phone.  Library members would need to download titles manually through the website onto a Windows phone or stream online via the website.