Our branches are closed but we’re still here!
Following direction from the Federal Government, all Western Downs Libraries are now closed, until further notice.
This closure affects all multipurpose centres including Jandowae Community and Cultural Centre, Moonie Regional Transaction Centre, and Wandoan Cultural Centre.
- Jandowae Community and Cultural Centre will be closed and QGAP and Visitor Information services will be unavailable. Council rates payments can be paid at Australia Post Offices. For other payments please visit wdrc.qld.gov.au, call 1300 COUNCIL or email .
- Moonie Regional Transaction Centre will be closed however mail will still be sorted on Tuesdays and Fridays and will be available to collect.
- Wandoan Cultural Centre will be closed. Council rates payments can be paid at Australia Post Offices. For other payments please visit wdrc.qld.gov.au, call 1300 COUNCIL or email .
We apologise for any inconvenience caused by this closure, but our first priority is the health and wellbeing of the Western Downs community. We look forward to serving you in the future, and thank you for your patience and understanding during this unprecedented time.
WHAT DO I DO IF I HAVE ITEMS OUT ON LOAN?
Loan periods are still the same during this time. If you’d like to return your items, all our branches have an external after-hours returns chute.
You can extend your loan in just a few clicks! Simply login using your Library Card number and PIN and renew online, or phone 1300 COUNCIL and ask to be transferred to a Library Officer.
Western Downs Libraries has a no fines policy so if you are unable to renew or return your items you won’t incur any costs. It is okay to wait until we reopen.
CAN I STILL BORROW BOOKS AND OTHER ITEMS FROM MY LIBRARY?
Yes! Our Library Takeaway service is currently up and running. See overleaf for more.
CAN I ACCESS ANY LIBRARY SERVICES FROM HOME?
Yes, we have an extensive range of online library services and resources that you can access from the comfort of your own home.
You can watch movies, listen to music, read eBooks, flick through magazines, listen to audiobooks and more, all for free and without leaving the house. To find out more about accessing your library at home, visit westerndownslibraries.com/library-at-home/.
CAN I STILL BORROW BOOKS, AND OTHER ITEMS FROM MY LIBRARY?
We are exploring new ways to serve our library community during this time, please follow us on social media @westerndownslibraries for more updates.
I’M NOT A LIBRARY MEMBER, CAN I STILL ACCESS FREE ONLINE RESOURCES?
You will need a library membership number to access our online resources. You can join online for free by visiting westerndownslibraries.com/membership/ or by calling 1300 COUNCIL.
I USUALLY PAY MY RATES AND OTHER COUNCIL NOTICES AT A MULTIPURPOSE CENTRE. WHERE CAN I PAY MY RATES AND OTHER NOTICES?
You can pay your rates notice at your local Australia Post Office. For other Council payments visit wdrc.qld.gov.au, call 1300 COUNCIL or email .
I RECEIVE DELIVERIES OF BOOKS FROM THE HOME LIBRARY SERVICE. WILL I STILL RECEIVE MY BOOKS?
Yes, at this stage, we will continue to deliver books to members who are currently using our home library service.
CAN I STILL GET IN CONTACT WITH MY LOCAL LIBRARY BRANCH?
Library officers can receive calls or emails during business hours. If you have any questions or would like to speak with a Library Officer, please call 1300 COUNCIL and ask for your local library, or email .