At Western Downs Libraries, we are committed to helping our communities stay safe (and have fun) online. We know that sometimes it can be difficult to know where to find information about online safety, so we have provided you with several useful links.
If you have any questions, concerns or would like to chat about your online safety further, please visit your local branch and chat with a librarian, email firstname.lastname@example.org or call 1300 COUNCIL.
Protecting your computer (staysmartonline.gov.au)
An Australian government site that looks at hoaxes, hackers, spyware, malware, password protection and prevention.
Reporting cyber bullying for under 18s (esafety.gov.au/complaints-and-reporting)
The Office of the Children’s eSafety Commissioner has wide ranging federal powers to manage serious cases of cyber bullying. The above link is the goto website for Under 18’s to report illegal or offensive content, or get help using their complaints service. Housing over 300 short video’s and guidance pages on Social Media Centre’s, eSafety issues and eSafety partners, learn more information about the process or request a presentation at your library.
Complaints and reporting for adults (acorn.gov.au)
The Australian Cybercrime Online Reporting Network is the official government site for adults to report cybercrime incidents which may be in breach of Australian law.
Scams and the internet (scamwatch.gov.au)
Up to date information on frauds and scams. You can use this site to report an internet scam and learn about the types of scam. Subscribe to their email list to receive up to date information on the types of scams currently circulating.
Online Shopping (www.accc.gov.au)
The ACCC website provides advice on how to follow up complaints when online shopping goes wrong. What are the pitfalls and what recall do consumers have.